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Visitor Behavior Campaign
(Cape York, Australia)

Koala Interaction Moment
  • Client/Partners: South Cape York Catchments & Great Barrier Reef Foundation

  • Role: Behavioral strategist & design facilitator

  • Focus: Reduce harmful visitor behaviors affecting sensitive ecosystems.

  • Challenge: Reduce harmful visitor behaviors affecting sensitive ecosystems​

  • Approach:

    • Used behavioral insights (norms, incentives, prompts, cognitive bias) to identify root causes

    • Co-designed campaign concepts with agencies and Traditional Owners

    • Built local capability in HCD and behavioral science

  • Impact:

    • ​Improved environmental stewardship behaviors

    • Strengthened cross-agency collaboration

    • Left a lasting skills legacy with partners

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